Shipping policy
Last updated: July 8, 2026
All Jhilke Studio pieces are made to order and printed by our production partners within the EU, keeping transit times short.
✦Where We Ship
We currently ship to countries within the European Union.
✦Processing Time
Each piece is printed to order. Please allow approximately 2–5 business days for printing and quality checks before your order is dispatched. During high-demand periods this may take slightly longer — we'll let you know if so.
✦Shipping Cost
- Orders over €40: Free shipping within the EU.
- Orders under €40: Shipping cost is calculated at checkout based on live carrier rates for your destination.
✦Delivery Time
Once dispatched, most EU orders arrive within 3–7 business days, depending on destination. You'll receive a tracking link by email as soon as your order ships.
✦Taxes & Duties
As all shipments currently stay within the EU, no customs duties apply. Any applicable VAT is handled according to our current tax registration status — see our Legal Notice.
✦Lost or Damaged in Transit
If your order arrives damaged or doesn't arrive at all, contact us via our Contact page with your order number, and we'll arrange a free replacement or full refund.
✦Questions
Reach us anytime via our Contact page.